Your privacy is important to us. This policy outlines how we collect, use, and protect your personal information when you use our platform.
1. Information Collection: We collect basic information such as your name, contact number, city, and email address to facilitate communication and service delivery.
2. Purpose of Data: Collected data is used strictly for service enhancement, order processing, business listing, and customer support.
3. No Selling of Data: We do not sell, trade, or share your personal information with any third parties for commercial purposes.
4. Cookies: We may use cookies to improve user experience, remember preferences, and provide personalized content or ads.
5. Data Storage: All user data is stored securely using encrypted systems to prevent unauthorized access or misuse.
6. Third-Party Services: We may integrate third-party tools (like payment gateways or analytics), which may collect limited data under their own privacy policies.
7. User Rights: Users can request to view, update, or delete their personal data by contacting our support team.
8. Opt-Out Option: You may opt out of receiving promotional emails or SMS by following the unsubscribe instructions in each message.
9. Business Listings: Information submitted for business listings is publicly visible. Please avoid submitting sensitive personal data in public listings.
10. Order Information: Details related to your purchases such as delivery address, payment method, and transaction history are stored securely.
11. Children’s Privacy: Our platform is not intended for children under the age of 13. We do not knowingly collect data from minors.
12. Data Retention: We retain user data only as long as it is necessary for the purpose it was collected or as required by law.
13. Security Measures: Our platform implements industry-standard security practices including SSL, firewalls, and regular audits.
14. Fraud Detection: Data may be used to detect suspicious activities, prevent fraud, and protect users and partners.
15. Consent: By using our platform, you consent to our privacy practices as outlined in this policy.
16. Changes to Policy: This Privacy Policy may be updated from time to time. Continued use after updates implies your acceptance.
17. External Links: Our platform may contain links to external websites. We are not responsible for their privacy practices or content.
18. Payment Security: We do not store your card or bank details. All payments are processed via secure third-party gateways.
19. Feedback & Communication: User feedback or queries may be retained to help improve services and maintain customer support logs.
20. Contact Us: If you have any questions or concerns regarding our privacy practices, please reach out to our support team.
21. Governing Law: This policy is governed by the applicable laws of India, and any disputes will be handled under Indian jurisdiction.